BassWin takes your privacy seriously. This page explains how we collect, use and protect personal information when you register, place bets, play games or otherwise use our services. We describe the types of data we hold, how we use it, who we may share it with and the controls available to you as a United Kingdom user.
We collect information you provide when creating an account or contacting us, such as your name, date of birth, email address, telephone number and postal address. We also store identity documents and verification details when required for Know Your Customer checks.
Technical information includes IP address, device identifiers, browser type, operating system, language settings and log data about how you use the site. This helps us keep the service secure and working correctly on mobile and desktop.
Transactional records cover deposits, withdrawals, bet and play history, payment method identifiers and any support or dispute records. We keep basic payment details to process transactions and comply with anti-money-laundering checks.
We use data to operate your account, process payments, verify identity, prevent fraud, provide customer support and comply with legal obligations. We also use aggregated and anonymised data for service improvement and security monitoring. Where we rely on consent for marketing, you can withdraw consent at any time.
We protect personal data using industry-standard technical and organisational measures, including secure connections, access controls and data encryption. Access to personal information is limited to authorised staff and third parties who need it to provide services. We review our security measures regularly to maintain protection.
We use cookies and similar tracking tools to enable basic site functions, remember preferences, analyse site use and deliver relevant marketing. You can manage cookie preferences through the cookie banner or via your browser settings. Third-party analytics and advertising partners may also place cookies; their use is governed by their own privacy policies.
Subject to applicable law, you have rights to access personal data we hold about you, request correction, object to processing, request restriction or deletion and, where applicable, request data portability. You may also withdraw marketing consent. We will respond to valid requests as soon as reasonably practicable.
You can review and update certain account details in your account settings. For other requests, please contact us at [email protected]. If you request deletion, we will remove data where there is no legal or regulatory reason to retain it, while keeping minimal records where required for financial or compliance purposes.
We share personal data with payment processors, identity verification providers, fraud-prevention services and other trusted suppliers who process data on our behalf. We may also share data if required by law or to protect the safety and rights of our users. Third parties process data under contractual terms that require appropriate safeguards.
We may update this policy from time to time. When changes are significant, we will notify you by email or via the site. Continued use of our services after updates constitutes acceptance of the revised policy.
