BassWin Casino Privacy Policy
At BassWin we take your privacy seriously. This page explains what personal and technical information we collect when you use our site, how we use and protect that information, and the choices available to you. It covers account data, activity on the site, cookies and the ways we share information with service providers. If you have questions, contact our team using the details below.
Types of data we collect
We collect a range of information to provide and improve our services, to process payments and to keep accounts secure. The categories below outline the main types of data we handle.
Personal data
This includes information you provide when registering or verifying your account: full name, date of birth, postal address, email and phone number, identity documents for verification, and any information supplied to customer support. We also hold payment details necessary to process deposits and withdrawals.
Technical data
We collect device and connection information such as IP address, browser type, operating system, device identifiers, language settings and approximate location. We also log session data and interactions with the site to diagnose issues and improve performance.
Transactional data
We record account activity including deposits, withdrawals, bets and game history, bonus activity, transaction timestamps and any correspondence related to transactions or disputes.
How we use your information
Your data is used to administer your account, process payments, verify identity, prevent fraud, comply with legal and regulatory requirements, provide customer support and improve our services. With your consent, we may send marketing messages; you can withdraw consent at any time.
Data protection practices
We use technical and organisational measures to protect your information. These include encryption in transit, access controls, secure storage and regular reviews of our security arrangements. Access to personal data is restricted to staff and contractors who need it to perform their roles.
Cookies and tracking technologies
We and our partners use cookies and similar technologies for essential site functions, analytics and optional advertising. You can manage cookie preferences through your browser settings or via the cookie controls provided on the site. Disabling some cookies may affect functionality.
User rights
You have rights to access the personal data we hold about you, to request correction of inaccurate data, to object to or restrict certain processing and to withdraw consent where processing is based on consent. To exercise these rights contact [email protected] or use the account settings available on the site.
Access, correction and deletion of data
We will respond to requests to access or correct personal data within a reasonable period. You may ask for deletion, but we may need to retain certain records to fulfil legal, regulatory or fraud‑prevention obligations. Deleting account information may affect your ability to use our services.
Information sharing and third parties
We share data with service providers who help deliver payment processing, identity verification, games, analytics and fraud prevention. We do not sell personal data. Transfers outside the UK may occur with appropriate safeguards in place and contractual protections for your data.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, we will notify registered users by email. Please review this page regularly for the latest version. If you need help, contact our data team at [email protected].